Guest Services

 

Office Hours

Monday 8:30 AM - 4 PM
Tuesday 8:30 AM - 4 PM
Wednesday 8:30 AM - 4 PM
Thursday 8:30 AM - 4 PM
Friday 8:30 AM - 4 PM
Saturday Closed
Sunday Closed

Holiday Periods:

  • Christmas Week: 12/26/20 through 1/1/21
  • MLK Weekend: 1/16/21 through 1/18/21
  • President's Week: 2/15/21 through 2/19/21

 

Big Boulder Hours

Big Boulder Skiing Tubing
Monday Closed Closed
Tuesday Closed Closed
Wednesday Closed Closed
Thursday Closed Closed
Friday Closed Closed
Saturday Closed Closed
Sunday Closed Closed
Special Extended Holiday Hours Skiing Tubing
Christmas Eve Closed Closed
Christmas Day 12 PM - 6 PM 12 PM - 6 PM
Christmas Week (Dec 26 - Dec 31) 8 AM - 10 PM 10 AM - 10 PM
New Years Day - Jan 1 8 AM - 9 PM 10 AM - 9 PM
Sunday, January 17, 2021 8 AM - 10 PM 10 AM - 10 PM
MLK - Monday, January 18, 2021 8 AM - 9 PM 10 AM - 9 PM
Sunday, February 14, 2021 8 AM - 10 PM 10 AM - 10 PM
Pres. Day - Monday, February 15, 2021 8 AM - 9 PM
10 AM - 9 PM
Tuesday, Feb 16 - Thursday, Feb 18, 2021 9 AM - 9 PM 10 AM - 9 PM
Friday, Feb 19, 2021 9 AM - 10 PM 10 AM - 10 PM

 

Jack Frost Hours

Jack Frost Skiing Tubing
Monday Closed Closed
Tuesday Closed Closed
Wednesday Closed Closed
Thursday Closed Closed
Friday Closed Closed
Saturday Closed Closed
Sunday Closed Closed
Special Extended Holiday Hours Skiing Tubing
Christmas Eve 9 AM - 4 PM 10 AM - 4 PM
Christmas Day Closed Closed
Christmas Week (Dec 26 - Jan 1) 8 AM - 4 PM 10 AM - 4 PM
MLK - Monday, January 18, 2021 8 AM - 4 PM 10 AM - 4 PM
Pres. Day - Monday, Feb 15, 2021 8 AM - 4 PM 10 AM - 4 PM
Pres. Day Week Feb 16-19, 2021 9 AM - 4 PM 10 AM - 4 PM

 

Resort Services

Equipment Check & Lockers

JFBB offers a variety of convenient options to secure your belongings during your visit.

Lockers & Bag Check

  • Complimentary bag check is offered on weekends and holidays at Jack Frost only. Bag check is located slopeside in the main lodge under the E-2,000 Lounge. Bag check opens at 8 a.m. and closes at 4:30 p.m.
  • Jack Frost offers a limited amount of daily lockers for rent. Each locker fits 4 sets of equipment comfortably. Visit JF Guest Services to rent your daily locker.
  • Cubbies are located throughout the lodge at both Jack Frost & Big Boulder. This is a convenient place to store non-valuables and free the tables of bags and clutter.

Seasonal & Yearly Locker Rentals

Tired of lugging equipment to and from the mountain? Rent a seasonal locker, at Jack Frost only, for only $175. Lockers hold 4 sets of equipment comfortably. Year round locker rentals are available for $225.00. Inquire at Jack Frost Guest Services.

Never leave your ski or snowboard equipment unattended!

Jack Frost & Big Boulder offer complimentary ski check daily during operating hours.

Weekends and holidays Big Boulder ski check is located outside the rental shop at the bottom of Love Park. Midweek check your personal equipment inside the rental shop.

At Jack Frost ski check is located outside of the slopeside doors directly across from the kids learning area. During the week the rental shop staff is happy to check your equipment into the shop for safe keeping.

Jack Frost & Big Boulder has the Ski Key Rack System on-site. If you don’t already own a lock compatible with Ski Key America you can purchase one on-site in our JFBB retail shops. Learn about Ski Key Systems at www.skikey.com.

Of course you can bring your own lock! We have a selection of ski/snowboard racks that you are encouraged to use to lock up your equipment.

Skis and snowboards are not permitted indoors at JFBB.